Minions Web Cob Web Guns, LED Light Bulbs, Air Cannons, Halloween and Haunted House Supplies FAQs

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Last updated October 25, 2015 3:51 PM

The website as always in October, is experiencing issues. I have implemented a work-around.
You may not recieve an order confirmation email - I am not getting them - if not, please contact me.


Transworld show orders have been on hold - From end of May May to Oct 3 had a major health issue/recovery,
I was not on premises 5 months during treatment, recovery & phys therapy.
Please confirm if you want to have ordered delivered or cancelled if you have not had contact from me regarding them.

I am still trying to reach people, if you are reading this and not spoken to me, please email or call 973 842 8687.

MinionsWeb Newest Products: Triac Dimmable Flood Lights in 6 Colors ..... Laser Firefly Lights ..... RGB LED Pixel Lights ..... CCLv2 Cobweb gun ..... MW-Dv2 Web Shooter..... Flame5 Standard Faux Flame Light ..... Flame6 RGB DMX Silk Flame Light ..... AFX Brick Constant Fog Smoke Machine ..... Colored LED Outdoor Floodlights ..... Blacklight Outdoor Floodlights ..... AFX VariFog 1200 Watt ..... AFX Vari-Fog III 2000 watt Smoke machine ..... AFX Smoke Machines ..... AFX Low Consumption SnowPro Snow Machine ..... AFX SweetSpot DMX LED Fixtures ..... AFX UV Cannons ..... Minions Web MR11 LED Spot Bulbs ..... Minions Web Flexible Colored LED Ribbon Lights ..... LED Snowfall Meteor Tubes ..... E27 LED PAR Spotlight Bulbs ..... Light-O-Rama Showtime Controllers ..... LOR Accessories ..... FrightIdeas PicoStorm Thunder and Lightning Machine ..... Lightning Controllers ..... Minions Web Cobweb Makers ..... LED Flat Panel Strobe Lights ..... LED Club Lights ..... Fog Machines ..... AFX Big Bubbler Bubble Machine ..... 3w Flickering Flame Bulbs Edison Base ..... Froggys Fog Fire n Rescue Fog Fluid ..... Minions Web Zip Sockets, Plugs, Receptacles ..... Minions Web Universal Mounts and Universal Stakes ..... SPT 1 SPT2 Zip cord ..... AFX Brick Constant Fogger ..... StinkBomb and Stink Jet Scent shooters ..... Big Ass Ravens ..... Bucky Skeleton ..... prop Skeletons, skulls, and bones ..... Blow Molded Blucky Skeletons ..... Corspes: Crispin T. Oastee & G. Oouifellow ..... corpse last order date is September 23, 2014 for October Delivery ..... Liquid Ass ..... 7 LED Spots ..... 12 LED Spots ..... Weathersafe MR11 - 9 LED spot bulbs, PAR30 - 50 LED Spot Light bulb ..... PAR38 72 & 120 LED SpotLight bulbs ..... Foam Light Rock ..... .....LAST GROUND SHIPMENT ORDER DAY for Halloween 2014 - until 11AM ET October 24th, 2014 ...... Last Express Shipments Order date for Halloween 2014 is 11 AM EST October 27th 2014 ...... Call 973 842 8687 to ensure availability

 

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Show Specials FAQ

Minions Web Show Special Pricing FAQs - Answers about show specials ordering of your Halloween & Haunt products from MinionsWeb.com

Minions Web Show Special Pricing

Frequently Asked Questions (FAQs)

What is Show Special Pricing?

When is Show Special Pricing offered?

Can anyone get Show Special Pricing?

Can I order non-pre-order items when placing a pre-order?

Why should I buy at Show Special Pricing?

How long will show pricing be available?

Is that the only time you offer Show Pricing?

When will my order be made when there is a Show Special?

Do you bring inventory to shows for cash and carry?

When do I pay for my pre-order?

When will my pre-order arrive?

Are pre-orders refundable?

 


What is Show Special Pricing?

Minions Web supports a number of trade shows and conventions thoughout the year.
When we display, we offer discount prices to the attendees.

When is Show Special Pricing offered?

Show Special pricing is available when we are either attending or sponsoring specific shows each year.
We clearly post a notice on the website header, and send out email notifications to those subscribed to our mailing lists, when show pricing is in effect.
Usual periods of Show Special pricing are end of February, early March, mid April, and early June.
Show Special pricing may be visible on the website at any other time, HOWEVER, is NOT valid UNLESS the notice is published on the website header.

Can anyone get Show Special Pricing?

You benefit from this since we do not discriminate who can order at these prices while they are available online.

Can I order non-pre-order items when placing a pre-order?

Yes, but this will delay shipment of the non-pre-order items in your order until the pre-order items arrive.
If you include a note in your pre-order at checkout to ship other items separate, we will be happy to.
You would see the order status marked as back-order until the pre-order bulbs arrive from the factory.

 

Why should I buy at Show Special Pricing?

Savings!!
Ordering during Show Special Pricing guarantees you will get the best pricing of the year.
We have introductory pricing on new products and offer wholesale prices on products we manufacture.
There is no better time to order from Minions Web

How long will show pricing be available?

Many show attendees have budgets to consider or other partners to confer with.
We extend our Show Pricing to permit our customers the time to complete their purchase at these special discounts.
We only offer Show pricing in concert with the show, and up to 7 days immediately following the show.

Is that the only time you offer Show Pricing?

Show pricing is only available during and immediately after select trade shows.
We offer the best pricing for the Transworld show.
We do offer other show specials when we attend other shows around the country.

When will my order be made when there is a Show Special?

If we have standing inventory we will ship within 30 business days after we return from the show and enter the orders into the system.
This can take up to 60 days depending on order volume.

If not, we build inventory for the year after TransWorld.
We base our production and factory manufacturing on orders from the show and the previous year for delivery by the target date.
Most shows we attend are before our delivery target of mid June through mid August.

Do you bring inventory to shows for cash and carry?

We do not typically bring inventory to shows.
In order to provide you with the best pricing we can, we take orders and deliver afterwards.
This reduces our pre-production time per show allowing us to focus on new products.
Additionally, by not bringing cash and carry inventory, we drastically reduce the cost for us to attend shows, reducing the cost we would have to pass on to you.

When do I pay for my pre-order?

You may pay via credit card, paypal, or check or money order for the pre-order, when you place the order online.

Online pre-show orders paid with credit card via terminal services payments are charged 50% as deposit manually, shortly after the order is placed.

If the order is made in person at a show, we will process the deposit with 2-3 weeks upon our return to the offices afterwards.
The credit card via terminal services payments are charged a 50% deposit at that time.

Paypal payments are beyond our control.
The payment is charged out in full by PayPal, at the time the pre-order is placed online.
We have no way of doing a 50% deposit via PayPal.
We highly recommend NOT using PayPal for pre-order payments.

The balance due is charged when the order is shipped.

Please be sure to use a credit card that will be valid until October of the order year to ensure timely processing and shipping of your order balance.
If your card is declined we will attempt to contact you 1 - 2 times via email or and phone calls.

When will my pre-order arrive?

In 2012 the we anticipate delivery approximately 10-12 weeks after the close of the pre-order period.
This is accounting for 6-8 weeks production time and another 5-6 weeks ocean and domestic transit to our location.
Based on this timeline we should start shipping pre-order merchandise in late June 2012.

Depending on the volume and complexity of the orders, will dictate when your order leaves our location and subsequently arrives at your location.
We fill the pre-orders in the order they were recieved.
In 2011 we filled approximately 500 pre-orders, which took nearly 4 weeks to process.

It is entirely possible your order may not arrive to you until mid to late August.
Please plan accordingly .

 

Are pre-orders refundable?

Pre-order deposits are not refundable under any circumstance.

If you chose to cancel your pre-order, be aware we will not refund the 50% deposit.
This is the equivelant of a 25% restocking fee.
Without notice of prior cancellation, If delivery is refused on shipment of the order, you will be responsible for shipping as well.

We provide a substantial discount on pre-orders, as such, the pre-order deposits pay a large proportion to secure inventory from the suppliers and factories.
We have no control of the circumstances of product delivery to us from the assorted suppliers.
Delays in delivery from overseas factories to our location, shipping issues, supply line issues with parts suppliers are beyond our control.

We will deliver your product as soon as we can.
History has shown us that anything can happen.
In the past some products had delivery delayed as late as mid-October.
This is not the norm, but it can happen.

Questions?
E-mail: customerservice@minionsweb.com or call us at 973 842 8687



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